Reference

Open the Terms for India

These terms explain how your account is opened, how identity checks work, and when a withdrawal request can wait for extra proof.

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HELP DESK PATHS

Switch to Help for Clarifications

If a clause feels unclear, contact us from your account so we can match the question to the right record.

Account form Use the form inside your account when you want a clause explained, a record checked, or a correction request logged. We read it with your account details in view, so the reply fits the exact case.
Support inbox Send a direct message if you need help with access, a verification hold, or a change to your stored details. Include the relevant account email and we will answer with the next required step.
Policy desk For matters that need a second look, we move the case to the policy desk and keep the thread open until it is resolved. That avoids repeated form-filling and helps keep the record clean.
RECORDS AND ACCESS

Browse How Records Stay Protected

We keep this policy area practical: we collect only the details needed to run the account, secure sign-in, answer requests, and record actions that matter under law.

Data use

We use the details you share to verify identity, process payments, answer requests, and keep account logs. We do not ask for more than we need for those tasks, and we keep the record trail for legal and audit reasons.

Cookie control

Cookies help the site remember login state, session choices, and form entries. You can clear browser cookies, but some pages may ask you to sign in again or repeat a step.

Account security

We protect accounts with password rules, device checks, and flags on unusual activity. If you notice something off, contact us at once so we can lock the session and check recent access.

Retention window

We retain records only as long as needed for account handling, dispute checks, tax, or legal duties. After that period, we delete or anonymise data according to our internal schedule.

Change requests

To request a correction, update, or deletion where law allows, send the exact field you want changed and the reason. We may ask for proof so we do not alter the wrong account.

Right contact

For privacy questions, contact our support desk from the account area and choose the policy topic. We route it to the right team so you do not have to repeat the same details.

Open Common Questions on Terms

These questions cover access, account changes, record handling, and how we apply the terms when local law varies. If your case depends on location or a specific transaction, the written terms and the linked policy pages decide the answer. Our support desk can still point you to the clause that applies before you act, which keeps the next step clear.

No. Access depends on local law, and the terms apply only where use is permitted. If a region blocks access, you should not try to open or use an account from that location.

They apply from the moment you create an account, browse the platform, or submit a request that uses our services. By continuing, you agree to the version posted on this page and to any linked policy that controls the same action.

Yes, we may update clauses when law, security, or account handling changes. The posted version governs once it is live, and we note the effective date so you can see which rules apply to your next action.

Send the exact field that needs correction, plus the reason and any proof we ask for. We review the request against the account record, then confirm the change or explain why we cannot make it.

We keep records for dispute handling, audit, tax, and security purposes for as long as the law or our internal schedule requires. After that, we remove or anonymise what is no longer needed.

Use the support path in your account and choose the policy topic so the message reaches the right desk. That is the quickest way to ask about wording, access, or a hold on a request.

If you do not accept an update, stop using the account and contact support about the clause you want explained. We will point you to the relevant term, but the posted version still controls use.

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